Booking with a Harmovi professional: your information

Last updated: 2026-10-29 · Version 1

When you book with a professional through this site, the professional is responsible for your information. Harmovi Ltd ("Harmovi") runs the booking system and stores your information on their behalf, under a contract that says we can only use it to provide their service, plus anonymous counts to run it.

What we collect

• Your name, mobile and email, to make your booking, confirm it, remind you, and let you change or cancel. We email you a code to check the address is yours.
• What you booked, and when.
• If you pay online: the amount, and your email for the receipt. Your card details go straight to Stripe; we never see them. If you tick "Save my card", Stripe stores the card; we never see your card details. The professional can take payment only as you agreed, and you get an email each time.
• If your professional asks you to fill in a consultation form: your answers, which may include health information so your treatment is safe for you, and your typed name and signature. We email you a private link to the form and to your signed copy; the emails never contain your answers.
• If your professional takes photos of the area treated, only with your agreement: the photos, which are health information, are kept privately with your treatment notes. You can withdraw your agreement at any time.

The booking form itself doesn't ask for health information.

Emails you'll get

Booking confirmations, reminders and changes; a deposit request if the professional asks for one; a consultation form, if they use one; and one email after your visit asking how it went, which you can stop from the email. We never send marketing, we never ask you for a sign-in code, and we never sell your information. If you leave a review, it shows your first name and last initial; we look into any review reported to us at hello@harmovi.com and may remove it.

Behind the scenes

One cookie keeps you signed in on your device; "Sign out" removes it. A bot check protects the booking form. Our providers are listed at harmovi.com/legal/sub-processors.

How long, and your rights

Your professional keeps your records for as long as their own notice says. You can ask to see, correct or delete your information, or object to how it's used: ask the professional you booked with. If you can't reach them, email hello@harmovi.com; we check who is asking, then pass your request on. You can complain to the Information Commissioner's Office: ico.org.uk, 0303 123 1113.